Network Working Group A. Barbir Internet-Draft Nortel Networks Expires:
August 22,November 8, 2002 B. Cain Cereva NetworksStorigen Systems F. Douglis AT&T LabsIBM Research M. Green CacheFlow M. Hofmann Lucent R. Nair D. Potter Cisco O. Spatscheck AT&T Labs February 22,May 8, 2002 Known CN Request-Routing Mechanisms draft-ietf-cdi-known-request-routing-00.txtdraft-ietf-cdi-known-request-routing-01.txt Status of this Memo This document is an Internet-Draft and is in full conformance with all provisions of Section 10 of RFC2026. Internet-Drafts are working documents of the Internet Engineering Task Force (IETF), its areas, and its working groups. Note that other groups may also distribute working documents as Internet-Drafts. Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress." The list of current Internet-Drafts can be accessed at http://www.ietf.org/ietf/1id-abstracts.txt. The list of Internet-Draft Shadow Directories can be accessed at http://www.ietf.org/shadow.html. This Internet-Draft will expire on August 22,November 08, 2002. Copyright Notice Copyright (C) The Internet Society (2000). All Rights Reserved. Abstract The work presents a summary of Request-Routing techniques that are used to direct client requests to surrogates based on various policies and a possible set of metrics. In this memo the term Request-Routing represents techniques that are commonly called content routing or content redirection. In principle, Request-Routing techniques can be classified under: DNS Request-Routing, Transport-layer Request-Routing, and Application-layer Request-Routing. Table of Content 1. Introduction ................................................2 2. DNS based Request-Routing Mechanisms ........................3 2.1 Single Reply ................................................4 2.2 Multiple Replies ............................................4 2.3 Multi-Level Resolution ......................................4 2.3.1 NS Redirection ..............................................4 2.3.2 CNAME Redirection ...........................................5 2.4 Anycast .....................................................5 2.5 Object Encoding .............................................6 2.6 DNS Request-Routing Limitations .............................6 3. Transport-Layer Request-Routing .............................7 4. Application-Layer Request-Routing ...........................8 4.1 Header Inspection ...........................................8 4.1.1 URL-Based Request-Routing ...................................8 188.8.131.52 302 Redirection .............................................9.............................................8 184.108.40.206 In-Path Element .............................................9 4.1.2 Mime Header-Based Request-Routing ...........................9 4.1.3 Site-Specific Identifiers ...................................10 4.2 Content Modification ........................................10 4.2.1 A-priori URL Rewriting ......................................10 4.2.2 On-Demand URL Rewriting .....................................11 4.2.3 Content Modification Limitations ............................11 5. Combination of Multiple Mechanisms ..........................11 6. Security Considerations .....................................12 7. Acknowledgements ............................................12 8. References ..................................................12 9. Authors' Addresses ..........................................12 Appendix A ..................................................14 A.1 Proximity Measurements ......................................14 A.1.1 Active Probing ..............................................14 A.1.2 Passive Measurement .........................................15 A.1.3 Metric Types ................................................15 A.2 Surrogate Feedback ..........................................16 A.2.1 Probing .....................................................16 A.2.2 Well Known Metrics ..........................................16 1. Introduction The document provides a summary of current known techniques that could be used to direct client requests to surrogates based on various policies and a possible set of metrics. The task of directing clients' requests to surrogates is also called Request-Routing, Content Routing or Content Redirection. Request-Routing techniques are commonly used in Content Networks (also known as Content Delivery Networks). Content Networks include network infrastructure that exists in layers 4 through 7. Content Networks deal with the routing and forwarding of requests and responses for content. Content Networks rely on layer 7 protocols such as HTTP  OR RTP for transport. Request-Routing techniques are generally used to direct client requests for objects to a surrogate or a set of surrogates that could best serve that content. Request-Routing mechanisms could be used to direct client requests to surrogates that are within a Content Network (CN) . Request-Routing techniques are used as a vehicle to extend the reach and scale of Content Delivery Networks. There exist multiple Request-Routing mechanisms. At a high-level, these may be classified under: DNS Request-Routing, transport-layer Request-Routing, and application-layer Request-Routing. A request routing system uses a set of metrics in an attempt to direct users to surrogate that can best serve the request. For example, the choice of the surrogate could be based on network proximity, bandwidth availability, surrogate load and availability of content. Appendix A provides a summary of metrics and measurement techniques that could be used in the selection of the best surrogate. The memo is organized as follows: Section 2 provides a summary of known DNS based Request-Routing techniques. Section 3 discusses transport-layer Request-Routing methods. In section 4 application-layer Request-Routing mechanisms are explored. Section 5 provides insight on combining the various methods that were discussed in the earlier sections in order to optimize the performance of the Request-Routing System. Appendix A provides a summary of possible metrics and measurements techniques that could be used by the Request-Routing system to choose a given surrogate. 2. DNS based Request-Routing Mechanisms DNS based Request-Routing techniques are common due to the ubiquity of DNS as a directory service. In DNS based Request-Routing techniques, a specialized DNS server is inserted in the DNS resolution process. The server is capable of returning a different set of A, NS or CNAME records based on user defined policies, metrics, or a combination of both. 2.1 Single Reply In this approach, the DNS server is authoritative for the entire DNS domain or a sub domain. The DNS server returns the IP address of the best surrogate in an A record to the requesting DNS server. The IP address of the surrogate could also be a virtual IP(VIP) address of the best set of surrogates for requesting DNS server. 2.2 Multiple Replies In this approach, the Request-Routing DNS server returns multiple replies such as several A records for various surrogates. Common implementations of client site DNS server's cycles through the multiple replies in a Round-Robin fashion. The order in which the records are returned can be used to direct multiple clients using a single client site DNS server. 2.3 Multi-Level Resolution In this approach multiple Request-Routing DNS servers can be involved in a single DNS resolution. The rationale of utilizing multiple Request-Routing DNS servers in a single DNS resolution is to allow one to distribute more complex decisions from a single server to multiple, more specialized, Request-Routing DNS servers. The most common mechanisms used to insert multiple Request-Routing DNS servers in a single DNS resolution is the use of NS and CNAME records. An example would be the case where a higher level DNS server operates within a territory, directing the DNS lookup to a more specific DNS server within that territory to provide a more accurate resolution. 2.3.1 NS Redirection A DNS server can use NS records to redirect the authority of the next level domain to another Request-Routing DNS server. The, technique allows multiple DNS server to be involved in the name resolution process. For example, a client site DNS server resolving a.b.c.com would eventually request a resolution of a.b.c.com from the name server authoritative for c.com. The name server authoritative for this domain might be a Request-Routing NS server. In this case the Request-Routing DNS server can either return a set of A records or can redirect the resolution of the request a.b.c.com to the DNS server that is authoritative for .c.com using NS records. One drawback of using NS records is that the number of Request-Routing DNS servers are limited by the number of parts in the DNS name. This problem results from DNS policy that causes a client site DNS server to abandon a request if no additional parts of the DNS name are resolved in an exchange with an authoritative DNS server. A second drawback is that the last DNS server can determine the TTL of the entire resolution process. Basically, the last DNS server can return in the authoritative section of its response its own NS record. The client will use this cached NS record for further request resolutions until it expires. Another drawback is that some implementations of bind voluntarily cause timeouts to simplify their implementation in cases in which a NS level redirect points to a name server for which no valid A record is returned or cached. This is especially a problem if the domain of the name server does not match the domain currently resolved, since in this case the A records, which might be passed in the DNS response, are discarded for security reasons. Another drawback is the added delay in resolving the request due to the use of multiple DNS servers. 2.3.2 CNAME Redirection In this scenario, the Request-Routing DNS server returns a CNAME record to direct resolution to an entirely new domain. In principle, the new domain might employ a new set of Request-Routing DNS servers. One disadvantage of this approach is the additional overhead of resolving the new domain name. The main advantage of this approach is that the number of Request-Routing DNS servers is independent of the format of the domain name. 2.4 Anycast Anycast  is an inter-network service that is applicable to networking situations where a host, application, or user wishes to locate a host which supports a particular service but, if several servers support the service, does not particularly care which server is used. In an anycast service, a host transmits a datagram to an anycast address and the inter-network is responsible for providing best effort delivery of the datagram to at least one, and preferably only one, of the servers that accept datagrams for the anycast address. The motivation for anycast is that it considerably simplifies the task of finding an appropriate server. For example, users, instead of consulting a list of servers and choosing the closest one, could simply type the name of the server and be connected to the nearest one. By using anycast, DNS resolvers would no longer have to be configured with the IP addresses of their servers, but rather could send a query to a well-known DNS anycast address. Furthermore, to combine measurement and redirection, the Request-Routing DNS server can advertise an anycast address as its IP address. The same address is used by multiple physical DNS servers. In this scenario, the Request-Routing DNS server that is the closest to the client site DNS server in terms of OSPF and BGP routing will receive the packet containing the DNS resolution request. The server can use this information to make a Request- Routing decision. Drawbacks of this approach are listed below: * The DNS server may not be the closest server in terms of routing to the client. * Typically, routing protocols are not load sensitive. Hence, the closest server may not be the one with the least network latency. * The server load is not considered during the Request- Routing process. 2.5 Object Encoding Since only DNS names are visible during the DNS Request-Routing, some solutions encode the object type, object hash, or similar information into the DNS name. This might vary from a simple division of objects based on object type (such as images.a.b.c.com and streaming.a.b.c.com) to a sophisticated schema in which the domain name contains a unique identifier (such as a hash) of the object. The obvious advantage is that object information is available at resolution time. The disadvantage is that the client site DNS server has to perform multiple resolutions to retrieve a single Web page, which might increase rather than decrease the overall latency. 2.6 DNS Request-Routing Limitations Some limitations of DNS based Request-Routing techniques are described below: 1. DNS only allows resolution at the domain level. However, an ideal request resolution system should service requests per object level. 2. In DNS based Request-Routing systems servers may be required to return DNS entries with a short time-to-live (TTL) values. This may be needed in order to be able to react quickly in the face of outages. This in return may increase the volume of requests to DNS servers. 3. Some DNS implementations do not always adhere to DNS standards. For example, many DNS implementations do not honor the DNS TTL field. 4. DNS Request-Routing is based only on knowledge of the client DNS server, as client addresses are not relayed within DNS requests. This limits the ability of the Request-Routing system to determine a client's proximity to the surrogate. 5. DNS servers can request and allow recursive resolution of DNS names. For recursive resolution of requests, the Request- Routing DNS server will not be exposed to the IP address of the client's site DNS server. In this case, the Request-Routing DNS server will be exposed to the address of the DNS server that is recursively requesting the information on behalf of the client's site DNS server. For example, imgs.company.com might be resolved by a CN, but the request for the resolution might come from dns1.company.com as a result of the recursion. 6. Users that share a single client site DNS server will be redirected to the same set of IP addresses during the TTL interval. This might lead to overloading of the surrogate during a flash crowd. 7. Some implementations of bind can cause DNS timeouts to occur while handling exceptional situations. For example, timeouts can occur for NS redirections to unknown domains. 3. Transport-Layer Request-Routing At the transport-layer finer levels of granularity can be achieved by the close inspection of client's requests. In this approach, the Request-Routing system inspects the information available in the first packet of the client's request to make surrogate selection decisions. The inspection of the client's requests provides data about the client's IP address, port information, and layer 4 protocol. The acquired data could be used in combination with user-defined policies and other metrics to determine the selection of a surrogate that is better suited to serve the request. The techniques that are used to hand off the session to a more appropriate surrogate are beyond the scope of this document. In general, the forward-flow traffic (client to newly selected surrogate) will flow through the surrogate originally chosen by DNS. The reverse-flow (surrogate to client) traffic, which normally transfers much more data than the forward flow, would typically take the direct path. The overhead associated with transport-layer Request-Routing makes it better suited for long-lived sessions such as FTP and RTSP . However, it also could be used to direct clients away from overloaded surrogates. In general, transport-layer Request-Routing can be combined with DNS based techniques. As stated earlier, DNS based methods resolve clients requests based on domains or sub domains with exposure to the client's DNS server IP address. Hence, the DNS based methods could be used as a first step in deciding on an appropriate surrogate with more accurate refinement made by the transport-layer Request-Routing system. 4. Application-Layer Request-Routing Application-layer Request-Routing systems perform deeper examination of client's packets beyond the transport layer header. Deeper examination of client's packets provides fine-grained Request-Routing control down to the level of individual objects. The process could be performed in real time at the time of the object request. The exposure to the client's IP address combined with the fine-grained knowledge of the requested objects enable application-layer Request- Routing systems to provide better control over the selection of the best surrogate. 4.1 Header Inspection ApplicationsSome application level protocols such as HTTP , RTSP , and SSL  provide hints in the initial portion of the session about how the client request must be directed. These hints may come from the URL of the content or other parts of the MIME request header such as Cookies. 4.1.1 URL-Based Request-Routing A Uniform Resource Locator (URL)  consists of a naming scheme followed by a string whose format is a function of the naming scheme. The string must start with a constant prefix "URL:". Within the URL of a object, the first element is the name of the scheme, separated from the rest of the object by a colon. The rest of the URL follows the colon in a format depending on the scheme. For example, an FTP URL may optionally specify the FTP data transfer type by which an object is to be retrieved. Most of the methods correspond to the FTP Data TypesApplication level protocols such as ASCII and IMAGE for the retrieval of a document, as specified in FTP by the "TYPE" Command. The data type is specified by a suffix to the URL. In a similar fashion,HTTP and RTSP content requestsdescribe the requested content by its URL.URL . In many cases, this information is sufficient to disambiguate the content and suitably direct the request. In most cases, it may be sufficient to make Request- Routing decision just by examining the prefix or suffix of the URL. 220.127.116.11 302 Redirection In this approach, the client's request is first resolved to a virtual surrogate. Consequently, the surrogate returns an application-specific code such as the 302 (in the case of HTTP  or RTSP ) to redirect the client to the actual delivery node. This technique is relatively simple to implement. However, the main drawback of this method is the additional latency involved in sending the redirect message back to the client. 18.104.22.168 In-Path Element In this technique, an In-Path element is present in the network in the forwarding path of the client's request. The In-Path element provides transparent interception of the transport connection. The In-Path element examines the client's content requests and performs Request-Routing decisions. The In-Path element then splices the client connection to a connection with the appropriate delivery node and passes along the content request. In general, the return path would go through the In-Path element. However, it is possible to arrange for a direct return by passing the address translation information to the surrogate or delivery node through some proprietary means. The primary disadvantage with this method is the performance implications of URL-parsing in the path of the network traffic. However, it is generally the case that the return traffic is much larger than the forward traffic. The technique allows for the possibility of portioningpartitioning the traffic among a set of delivery nodes by content objects identified by URLs. This allows object-specific control of server loading. For example, requests for non-cacheable object types may be directed away from a cache. 4.1.2 Mime Header-Based Request-Routing This technique involves the task of using MIME-headers such as Cookie, Language, and User-Agent, in order to select a surrogate. Cookies can be used to identify a customer or session by a web site. Cookie based Request-Routing provides content service differentiation based on the client. This approach works provided that the cookies belong to the client. In addition, it is possible to direct a connection from a multi-session transaction to be directed to the same server to achieve session-level persistence. The language header can be used to direct traffic to a language-specific delivery node. The user-agent header helps identify the type of client device. For example, a voice-browser, PDA, or cell phone can indicate the type of delivery node that has content specialized to handle the content request. 4.1.3 Site-Specific Identifiers Site-specific identifiers help authenticate and identify a session from a specific user. This information may be used to direct a content request. An example of a site-specific identifier is the SSL Session Identifier. This identifier is generated by a web server and used by the web client in succeeding sessions to identify itself and avoid an entire security authentication exchange. In order to inspect the session identifier, an In-Path element would observe the responses of the web server and determine the session identifier which is then used to associate the session to a specific server. The remaining sessions are directed based on the stored session identifier. 4.2 Content Modification This technique enables a content provider to take direct control over Request-Routing decisions without the need for specific witching devices or directory services in the path between the client and the origin server. Basically, a content provider can directly communicate to the client the best surrogate that can serve the request. Decisions about the best surrogate can be made on a per-object basis or it can depend on a set of metrics. The overall goal is to improve scalability and the performance for delivering the modified content, including all embedded objects. In general, the method takes advantage of content objects that consist of basic structure that includes references to additional, embedded objects. For example, most web pages, consist of an HTML document that contains plain text together with some embedded objects, such as GIF or JPEG images. The embedded objects are referenced using embedded HTML directives. In general, embedded HTML directives direct the client to retrieve the embedded objects from the origin server. A content provider can now modify references to embedded objects such that they could be fetched from the best surrogate. This technique is also known as URL rewriting. The basic types of URL rewriting are discussed in the following subsections. 4.2.1 A-priori URL Rewriting In this scheme, a content provider rewrites the embedded URLs before the content is positioned on the origin server. In this case, URL rewriting can be done either manually or by using a software tools that parse the content and replace embedded URLs. A-priori URL rewriting alone does not allow consideration of client specifics for Request-Routing. However, it can be used in combination with DNS Request-Routing to direct related DNS queries into the domain name space of the service provider. Dynamic Request-Routing based on client specifics are then done using the DNS approach. 4.2.2 On-Demand URL Rewriting On-Demand or dynamic URL rewriting, modifies the content when the client request reaches the origin server. At this time, the identity of the client is known and can be considered when rewriting the embedded URLs. In particular, an automated process can determine, on-demand, which surrogate would serve the requesting client best. The embedded URLs can then be rewritten to direct the client to retrieve the objects from the best surrogate rather than from the origin server. 4.2.3 Content Modification Limitations Content modification as a Request-Routing mechanism suffers from the following limitations: 1. The first request from a client to a specific site must be served from the origin server. 2. Content that has been modified to include references to nearby surrogates rather than to the origin server should be marked as non-cacheable. Alternatively, such pages can be marked to be cacheable only for a relatively short period of time. Rewritten URLs on cached pages can cause problems, because they can get outdated and point to surrogates that are no longer available or no longer good choices. 5. Combination of Multiple Mechanisms There are environments in which a combination of different mechanisms can be beneficial and advantageous over using one of the proposed mechanisms alone. The following example illustrates how the mechanisms can be used in combination. A basic problem of DNS Request-Routing is the resolution granularity that allows resolution on a per-domain level only. A per-object redirection cannot easily be achieved. However, content modification can be used together with DNS Request-Routing to overcome this problem. With content modification, references to different objects on the same origin server can be rewritten to point into different domain name spaces. Using DNS Request-Routing, requests for those objects can now dynamically be directed to different surrogates. 6. Security Considerations The main objective of this document is to provide a summary of current Request-Routing techniques. Such techniques are currently implemented in the Internet. The document acknowledges that security must be addressed by any entity that implements any technique that redirects client's requests. However, the details of such techniques are beyond the scope of this document. 7. Acknowledgements The authors acknowledge the contributions and comments of Ian Cooper (Equinix),Cooper, Nalin Mistry (Nortel), Wayne Ding (Nortel) and Eric Dean (CrystalBall). 8. References  Postel, J., "File Transfer Protocol", RFC 765, June 1980,  Dierks, T. and C. Allen, "The TLS Protocol Version 1", RFC 2246,846, January 1999.  Schulzrinne, H., Rao, A. and R. Lanphier, "Real Time Streaming Protocol", RFC 2326, April 1998.  Fielding, R., Gettys, J., Mogul, J., Frystyk, H., Masinter, L., Leach, P. and T. Berners-Lee, "Hypertext Transfer Protocol -- HTTP/1.1", RFC 2616, June 1999.  Day, M., Cain, B. and G. Tomlinson, " A Model for Content Internetworking (CDI)", http://www.ietf.org/internet-drafts/ draft-day-cdnp-model-09.txtdraft-ietf-cdi-model-02.txt (Group Last Call).  Partridge, C., Mendez, T., Milliken W., "Host Anycasting Service", RFC 1546, November 1993.  Berners-Lee, T., Masinter, L., McCahill, M., "Uniform Resource Locator (URL),Locators (URL)", RFC 1738,May 1994.  H. Schulzrinne, H., Fokus, G., Casner, S., Frederick, R., Jacobson, V., "RTP: A Transport Protocol for Real-Time Applications", RFC 1889, January 1996. 9. Authors' Addresses Abbie Barbir Nortel Networks 3500 Carling Avenue, Nepean Ontario K2H 8E9 Canada EMail: firstname.lastname@example.org Brad Cain Cereva NetworksStorigen Systems 650 Suffolk Street Lowell, MA 01854 US Phone: +1 978-323-4454 EMail: email@example.com@storigen.com Fred Douglis AT&T Labs Room B137 180 Park Ave, Bldg 103 Florham Park, NJ 07932, USIBM Research EMail: firstname.lastname@example.org@us.ibm.com Mark Green CacheFlow 650 Almanor Avenue Sunnyvale, CA 94085, US EMail: email@example.com Markus Hofmann Lucent Technologies Room 4F-513 101 Crawfords Corner Rd. Holmdel, NJ 07733, US EMail: firstname.lastname@example.org Raj Nair Cisco Systems 50 Nagog Park Acton, MA 01720, US EMail: email@example.com Doug Potter Cisco Systems 50 Nagog Park Acton, MA 01720, US EMail: firstname.lastname@example.org Oliver Spatscheck AT&T Labs Room B131 180 Park Ave, Bldg 103 Florham Park, NJ 07932, US EMail: email@example.com Appendix A Measurements Request-Routing systems can use a variety of metrics in order to determine the best surrogate that can serve a client's request. In general, these metrics are based on network measurements and feedback from surrogates. It is possible to combine multiple metrics using both proximity and surrogate feedback for best surrogate selection. The following sections describe several well known metrics as well as the major techniques for obtaining them. A.1 Proximity Measurements Proximity measurements can be used by the Request-Routing system to direct users to the "closest" surrogate. In a DNS Request-Routing system, the measurements are made to the client's local DNS server. However, when the IP address of the client is accessible more accurate proximity measurements can be obtained. Furthermore, proximity measurements can be exchanged between surrogates and the requesting entity. In many cases, proximity measurements are "one-way" in that they measure either the forward or reverse path of packets from the surrogate to the requesting entity. This is important as many paths in the Internet are asymmetric. In order to obtain a set of proximity measurements, a network may employ active probing techniques and/or passive measurement techniques. The following sections describe these two techniques. A.1.1 Active Probing Active probing is when past or possible requesting entities are probed using one or more techniques to determine one or more metrics from each surrogate or set of surrogates. An example of a probing technique is an ICMP ECHO Request that is periodically sent from each surrogate or set of surrogates to a potential requesting entity. In any active probing approach, a list of potential requesting entities need to be obtained. This list can be generated dynamically. Here, as requests arrive, the requesting entity addresses can be cached for later probing. Another potential solution is to use an algorithm to divide address space into blocks and to probe random addresses within those blocks. Limitations of active probing techniques include: 1. Measurements can only be taken periodically. 2. Firewalls and NATs disallow probes. 3. Probes often cause security alarms to be triggered on intrusion detection systems. A.1.2 Passive Measurement Passive measurements could be obtained when a client performs data transfers to or from a surrogate. Here, a bootstrap mechanism is used to direct the client to a bootstrap surrogate. Once the client connects, the actual performance of the transfer is measured. This data is then fed back into the Request-Routing system. An example of passive measurement is to watch the packet loss from a client to a surrogate by observing TCP behavior. Latency measurements can also be learned by observing TCP behavior. The limitations of passive measurement approach are directly related to the bootstrapping mechanism. Basically, a good mechanism is needed to ensure that not every surrogate is tested per client in order to obtain the data. A.1.3 Metric Types The following sections list some of the metrics, which can be used for proximity calculations. * Latency: Network latency measurements metrics are used to determine the surrogate (or set of surrogates) that has the least delay to the requesting entity. These measurements can be obtained using either an active probing approach or a passive network measurement system. * Packet Loss: Packet loss measurements can be used as a selection metric. A passive measurement approach can easily obtain packet loss information from TCP header information. Active probing can periodically measure packet loss from probes. * Hop Counts: Router hops from the surrogate to the requesting entity can be used as a proximity measurement. * BGP Information: BGP AS PATH and MED attributes can be used to determine the "BGP distance" to a given prefix/length pair. In order to use BGP information for proximity measurements, it must be obtained at each surrogate site/location. A.2 Surrogate Feedback The Request-Routing system can use feedback from surrogates in order to select a "least-loaded" delivery node. Feedback can be delivered from each surrogate or can be aggregated by site or by location. A.2.1 Probing Feedback information may be obtained by periodically probing a surrogate by issuing an HTTP request and observing the behavior. The problems with probing for surrogate information are: 1. It is difficult to obtain "real-time" information. 2. Non-real-time information may be inaccurate. Consequently, feedback information can be obtained by agents that reside on surrogates that can communicate a variety of metrics about their nodes. A.2.2 Well Known Metrics The following provides a list of several of the popular metrics that are used for surrogate feedback: * Surrogate CPU Load. * Interface Load / Dropped packets. * Number of connections being served. * Storage I/O Load. Full Copyright Statement Copyright (C) The Internet Society (2000). All Rights Reserved. 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